SOLD OUT
Better insights. Clearer decisions. Faster change.
The best of 5 books in 2 special days
The Basics
Session: Insights & Influence workshop
Date/time: Mon Dec 13, 2021 from 9am - 5pm + Tue Dec 14, 2021 from 8:30 - Noon
Location: Raleigh, North Carolina
Venue: Raleigh Convention Center
Cost: $1,500 (already paid as a donation to the charitable organization GiveDirectly)
What’s included: Lunch on Day 1, breakfast on Day 2, and beverages throughout. Flights, lodging, and other meals are on you.
Hotel info: No official hotel. I'd recommend the Raleigh Marriott City Center as a nice and very convenient option. For luxury, try the Umstead. It is a 20-minute drive from the Convention Center, but it is very close to the airport.
Arrival/departures: Please plan to arrive on Sunday, Dec 12. And please do not schedule a flight that leaves earlier than 1:30pm on Dec 14, or you will have to leave the session early.
What You’ll Learn
In this workshop, you’ll learn how to:
- Spot and avoid the traps that doom many decisions
- Analyze recurring problems and stage interventions to prevent them
- Design an effective change management plan
- Conduct a “bright spots” analysis to extract insights from successes
- Communicate in stickier ways using a simple methodology
- Make the experience of your customers and employees richer thru the use of “peak moments”
Agenda
Day 1:
9:00 – 9:30: Welcome to Insights & Influence
9:30 – Noon: Exploring intervention points: What needs to change and why? Drawing on the lessons of Decisive and Upstream, we will explore how to analyze complex situations and identify leverage points that can be used to mitigate/prevent thorny problems.
Noon – 1pm: Lunch
1:00 – 4:30pm: Leading a switch: How to change things when change is hard. Having identified what needs to change, we’ll turn our attention to how change can be accomplished. In this afternoon session, we’ll do a deep dive on the framework from Switch. Learn the three fundamental levers that leaders can use to ease and accelerate change.
4:30 – 5:00pm: Open Q&A with Dan Heath. Bring all your questions.
Day 2:
8:30 – 10:15: Making ideas stick with others. As you lead change, you will need to attract support from others. Your best tool for attracting support is communication: How can you influence others with your messages? We’ll study and practice the SUCCES framework from Made to Stick.
10:15 – 10:30: Break
10:30 – Noon: Creating moments that matter. Every change—in our lives and in our organizations—unfolds over time, and time is denominated in moments. But not all moments are created equal. To enhance our experience and the experience of others, we must learn to create peak moments. Our workshop will close with a focus on the material in The Power of Moments.
